Terms of Use

When customers explore, access, or buy something from the Citric website, these Terms of Use describe the regulations that apply. The consumer agrees to observe all of the rules specified here when they use the Citric website.

1. Agreeing to the Terms

The customer agrees to the following by visiting, browsing, or buying from Citric:

Read and agree to all of the Terms of Use here
Follow all of the store's other rules, such as those about shipping, warranties, payments, privacy, complaints, and so on.
Use the site in a way that is legal and responsible.

If the consumer doesn't agree with these terms, they should discontinue using the site right away.

2. Who Can Use the Website

Customers must make sure that:

They are at least 18 years old, or they are accessing the site with the help of a parent or legal guardian.
They are using the website for real personal buying reasons.
They won't abuse the website or get in the way of its normal functions.

Citric may limit or deny access to any user who breaks these rules or misuses the website.

3. Content and intellectual property on websites

Pictures of the product
Descriptions of products
Designing a website
Text, pictures, logos, icons, and layout
Media material or videos

Customers are NOT allowed to:

You can't copy, download, reproduce, change, or share content without written authorization.
Use Citric pictures or descriptions for business purposes
Pretend to be the Citric brand or lie about being affiliated with it

Citric owns all of the information on the website.

4. Information about the product and how accurate it is

Citric wants to give you the most accurate information about their products. But:

Screen differences can make colors look a little different.
We do our best to give you measurements, materials, and other information.
Availability of products may vary without warning.
Prices can change at any time.

Citric is not liable for little discrepancies that happen because of technological or display issues.

5. Prices and availability

Citric has the right to:

Prices can change at any time.
Give out deals that only last for a short time
Fix any mistakes in pricing or typing that were made by accident.
Check to see if the product is still available

If an item is out of stock after an order is placed:

Citric will let the consumer know.
The customer might pick between a refund and a new item.

Citric can cancel orders that have confirmed pricing mistakes.

6. Using the Website

Customers agree NOT to do any of the following:

Trying to hack, break, or hurt the website
Accessing the website with automated systems like scripts or bots
Putting viruses, spyware, or other bad software on your computer
Using the site for dishonest, unlawful, or harmful purposes
Getting personal information from other customers

If Citric sees that someone is misusing their account, they can suspend it or prohibit access.

7. Duties of an Account

Customers that sign up for an account must:

Give information that is correct and up-to-date.
Keep their login information private
Be responsible for anything done with their account

Citric is not responsible for illegal access that happens because of weak passwords or consumer carelessness.

8. Accepting and canceling orders

Citric only confirms an order when:

Processes the payment successfully
Sends an email to confirm the order

Citric can cancel or decline a purchase if:

We can't check the payment
The customer gives information that is wrong or suspicious.
There are signs of fraud.
The item is not in stock.

Customers will get their money back if they cancel an order.

9. Links to Other Sites

The Citric website may have connections to other websites that are not Citric's.

Processing payments
Tracking shipments
More resources

Citric is not in charge of:

What other websites have on them
Their safety
How they protect your privacy

Customers should read the policies of third parties on their own.

10. Limitation of Liability

Citric is not in charge of:

Website maintenance, technical problems, or server failures that create interruptions or delays
Losses that happen because the client misuses, neglects, or doesn't understand the product
Damages that happen when you use the website or trust the information on it
Shipping companies, customs, or other outside logistics problems that create delays in delivery

Customers use the website at their own risk.

11. Compensation

Customers undertake to safeguard Citric from all lawsuits, damages, losses, or debts that come up because of:

Breaking these Terms of Use
Using the website in an illegal way
Using website content in the wrong way
Illegal activity

12. Protection of Privacy and Data

According to the Privacy Policy, Citrix handles client data in a certain way.
Customers agree to how Citric collects, uses, and secures their information when they use the website.

13. Ending Access

Citric can stop or suspend a customer's access at any time and without warning if they:

Break the rules of the store
Take part in fraud
Mistreat customer service
Try to hurt the brand or website

Termination can include deleting an account, canceling orders, or refusing to provide service in the future.

14. Changes to These Terms

Citric can change or add to these Terms of Use at any time.
When it is updated:

The old version is replaced right away by the new one.
At the top will be the "Last Updated" date.

You agree to the new conditions if you keep using the website.

15. How to get in touch

Customers can get in touch with Citric Customer Support if they have issues about these Terms of Use by giving:

First name and last name
Order number (if it applies)
A description of the problem

Citric wants to get back to you within 24 to 48 hours.